FAQ

Please refer to My Order for your order tracking.

You will receive our official receipt by email within 5 working days after an order is placed.

You can place order through this website as usual. Your renewal magazine will commence right after your existing subscription expire without overlapping period.

In general, we offer magazines in subscription basis. Please contact us for any specific ordering requests.

Please refer to My Library for digital activation guideline (if applicable).

The actual delivery date of your first issue depends on the publishing frequency of the magazine you have ordered. In general, please kindly allow 4-6 weeks for weekly magazines, 6-10 weeks for monthly magazines.

Please refer to the Delivery schedule for regular mailing schedule. For new subscribers, please kindly allow 4 -10 weeks to receive your first magazine.

For magazines subscription, the price already covers standard local postage (depending on the destination you select, there may be different pricing for Hong Kong, Macau and China). For other products and books, delivery charge may apply when you checkout at the cart.

For any non-delivery, please contact us within one month for replacement claim.

We accept payment by credit card (online payment), bank-in, payme, FPS and cheque.

Please refer to
HSBC (HKD account name): Magazines International (Asia) Limited
Account number: 193-282-688-001
Please email the payment record to [email protected] after bank-in.

At any time during your subscription, please contact us to change your address. Normally, it may take 2-4 weeks for the new address to be effective.

Not all magazines support change of address to overseas. Please contact us for checking.

Suspension services is available for certain magazines/ newspapers subject to the publisher’s policy. Please contact us for your enquiries.

Please contact us for applying suspension to your magazines.

Normally, it will take 4 weeks (for weekly magazine) and 8 weeks (for monthly magazines) to be effective.

You can obtain customized quotation with our corporate team at [email protected] (WhatsApp +852 9666 1497)

You can obtain customized quotation with our school team at [email protected] (WhatsApp +852 6010 9170)

Yes, we accept payment by HSBC Purchase Card (P-card). For enquiries, please submit to [email protected] (WhatsApp +852 6010 9170)

Our school team will attend School Book Fair by invitations year round. Please contact our school team at [email protected] (WhatsApp +852 6010 9170) for scheduling.

Please refer to MI Young Writer Awards for details.

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